EMMA SUE SAYS: “Anyone can build up resilience, the key to a positive mindset, unshakeable sense of self and the ability to get back up again and withstand anything life throws your way. This book has 12 valuable tools which will strengthen your resilience skills.”
Practical Business Communication
Great communication comes from understanding and training your brain! I wrote this book to help make it easier to understand the different processes your brain goes through when you receive email, are overloaded by a host of different messages or are having to present at short notice to a room full of new people. The first section is all about working smarter and overcoming distractions. We then take a look at how to be excellent at any kind of communication whether it’s face-to-face, on social media, on a telephone or writing. The book is perfect for those entering the workplace.