Great communication comes from understanding and training your brain! I wrote this book to help make it easier to understand the different processes your brain goes through when you receive email, are overloaded by a host of different messages or are having to present at short notice to a room full of new people. The first section is all about working smarter and overcoming distractions. We then take a look at how to be excellent at any kind of communication whether it’s face-to-face, on social media, on a telephone or writing. The book is perfect for those entering the workplace.